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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Henco products

The group "New Technologies" offers for review the products of the plant Henco: pipes, fittings, air vents, manifolds, autonomous circulation groups, Underfloor heating, fasteners, Corrugations, Vision fittings and manifolds, Super Size fittings, taps and valves, PVDF press fittings for gas, tools
  • Pipes Henco
    Pipes
    100-MBLACK, etc.
  • Fittings Henco
    Fittings
    EK15, 3P-160416VK, etc.
  • Air vents Henco
    Air vents
    UFH-AO03-MZ and others.
  • Collectors Henco
    Collectors
    UFH-0605MDK09 and others.
  • Autonomous circulation groups Henco
    Autonomous circulation groups
    UFH-PGKTA, etc.
  • Underfloor heating Henco
    Underfloor heating
    UFH-ISOPRO24-R and others.
  • Fasteners Henco
    Fasteners
    UFH-TACK-40 and others.
  • Corrugations Henco
    Corrugations
    50-MBLACK26, etc.
  • Vision Fittings and Manifolds Henco
    Vision Fittings and Manifolds
    VSK-1616, VSK-161616, etc.
  • Super Size Fittings Henco
    Super Size Fittings
    HNB-U, HNA-U, etc.
  • Taps and valves Henco
    Taps and valves
    RAD04-100V, BA-F41, etc.
  • PVDF Press fittings for Gas Henco
    PVDF Press fittings for Gas
    11PKG-324032, etc.
  • Tools Henco
    Tools
    PK-TOOLBOX, etc.

NEW TECHNOLOGIES GROUP

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